An org chart can be a useful output of operating model work. It is rarely the right place to start. The harder questions sit in flow, decisions, role clarity, capability, governance and the way work really gets done. A lot of operating model work goes off course early. Usually the issue is not capability in the room, and it is not a lack of willingness to change. The problem is that the discussion moves too quickly to structure. Before long, the room is working through famili

For a while, “modern ways of working” got reduced to a fairly bland conversation about hybrid work, agile rituals and collaboration tools. That was always too narrow. In financial services, modern work in 2026 is less about where people sit and more about how work actually moves — across customers, teams, systems, vendors, controls and decisions. That shift is not theoretical. ASIC’s 2026 outlook calls out digitisation, legacy systems, third-party reliance and cyber threats a

Regulatory compliance programs are essential for businesses operating in various industries, particularly within the financial services...

In the realm of financial services, the landscape is ever-evolving and requires a keen understanding of the industry's nuances and...

In the fast-paced world of financial services, keeping up with modern ways of working is crucial for success. In today's digital age, where technology is constantly evolving, companies need to adapt and embrace new strategies to stay ahead of the curve. Inicio Consulting, a leading business consulting firm based in Australia, is at the forefront of guiding financial services organisations towards adopting modern ways of working to thrive in the ever-changing industry landscap